I did not receive my order, what can I do?Updated 6 months ago

In case your order is delayed, please reach out to us at[email protected]as soon as possible and we will go above and beyond to assist you with all the information you need.

If you believe your package is missing, lost or are unable to locate it after being marked as delivered, please contact the associated carrier (utilized for the delivery of your order) for assistance or to file a claim.

ALLIES Group is not be held responsible for missing, lost, stolen packages or damages done after the package is delivered.

ALLIES Group is not responsible for the safety of the packages after the delivery process has been completed by local carriers.