Allies of Skin UK

We advise you to please reroute your package through the carrier&#x2019;s tracking page once shipped, usually in 1-2 business days after an order is submitted.Reroute options are only available online and not by calling the shipping company directly.For any order with an incorrect address, we recommend checking your tracking information daily using the link provided in your shipping confirmation email.ALLIES is not to be held responsible for delivery address changes or incorrect shipping addresses.

We advise you to please reroute your package through the carrier’s tracking page once shipped, usually in 1-2 business days after an order is submitted. Reroute options are only available online and not by calling the shipping company directly. For a

What if my order has been processed and the address is incorrect?

DELIVERY AND SHIPPING

Press and PR

Wholesale

Become an Allies of Skin Affiliate

PARTNERSHIPS

How do I know when my product will expire?

I reordered a product and noticed that it seems to smell a little different. Why is that so?

Can I use your products during pregnancy?

What skin types are your products suitable for?

Where can I shop my favorite PSA products?

Global Retailers

India Retailers

China Retailers

Are your products non-comedogenic?

Are your products vegan?

When will a certain product be back in stock?

Samples

OUR PRODUCTS

MOLECULAR SILK AMINO HYDRATING CLEANSER

VITAMIN C & OMEGAS CLEANSING BALM

RHASSOUL & BHA ANTIOXIDANTS PURIFYING MASK

MOLECULAR SAVIOUR PROBIOTICS TREATMENT MIST

20% VITAMIN C BRIGHTEN + FIRM SERUM

MULTI HYALURONIC ANTIOXIDANT HYDRATION SERUM

AZELAIC & KOJIC ADVANCED CLARIFYING SERUM

MANDELIC PIGMENTATION CORRECTOR NIGHT SERUM

MULTI PEPTIDES & GROWTH FACTORS ADVANCED LIFTING SERUM

COPPER TRIPEPTIDE & ECTOIN ADVANCED REPAIR SERUM

PEPTIDES & OMEGAS FIRMING EYE CREAM

PEPTIDES & ANTIOXIDANTS ADVANCED FIRMING DAILY TREATMENT

MOLECULAR BARRIER RECOVERY CREAM BALM

PROMISE KEEPER NIGHTLY BLEMISH TREATMENT

MULTI ACIDS & RETINOID BRIGHTENING SLEEPING FACIAL

RETINAL 0.05% & PEPTIDES REPAIR NIGHT CREAM

RETINAL 0.1% & PEPTIDES ADVANCED REPAIR NIGHT CREAM

CE15 BAKUCHIOL FIRMING OIL

PEPTIDE & CERAMIDE REPAIR LIP BALM

THE ONE SPF50 INVISIBLE SUNSCREEN GEL

SKINCARE GUIDES

Where does ALLIES ship to?

Where do you ship from?

When will my order ship?

I did not receive my order, what can I do?

How do I update my order?

How can I check the status of my order?

Do you deliver to PO boxes or DHL Service Points?

Taxes and Duties

Stockists and Retailers

How do I sign up for the ALLIES Rewards Club?

How can I earn Priority Points?

How do I redeem my Loyalty Points?

How do I check my Priority Points balance and my Tier Status?

Can I combine Loyalty Points with other discount codes?

What are Tier Levels?

How do I unlock new Tier Levels?

What is the minimum spend for code redemption?

Can I reverse a redeemed code?

What happens to my points if I make a return?

Do my points expire?

LOYALTY REWARDS

What is Subscribe & Save?

How do I subscribe to a product?

Can I combine Subscribe & Save discounts with other promotions or codes?

How do I manage or cancel my subscription?

Will I earn loyalty points on Subscribe & Save orders?

What are my delivery/shipping options for Subscribe & Save?

Can I opt-in to Subscribe & Save for multiple products within the same order?

Can I opt-in to Subscribe & Save and make a one-time purchase within the same order?

Do I have a minimum commitment time?

SUBSCRIBE AND SAVE

Black Friday Campaign Returns

Can I return my product?

My items arrived damaged. What should I do?

Can I return/exchange a product not purchased on Allies.shop?

How to return

Return/exchange shipping costs

What should I do if I received the wrong product?

Can I exchange my product?

How do I update or cancel my order?

How do I return products received during a promotional offer?

Can I return items from a bundled or set purchase?

What happens to my refund if my order no longer qualifies for free shipping?

RETURN/EXCHANGE POLICY

Results You'll Love or It's On Us (100% Money Back Guarantee)

100% MONEY BACK GUARANTEE

Why was I charged twice?

What forms of payment do you accept?

When will my credit card be charged?

PAYMENT INFORMATION

Can discount codes be refunded?

How do I apply a discount code?

Do you offer a discount on first-time orders?

Discount Code Terms & Conditions

DISCOUNT CODES

How can I learn about career opportunities at Allies of Skin?

CAREERS

What if my order has been processed and the address is incorrect?Updated 6 months ago