1. Can I return individual items from my Black Friday Campaign order?. Due to the exceptional discounts offered during the Black Friday Campaign, we are only able to accept returns for the entire order. Individual item returns will not be allowed. 2.
Your satisfaction is our top priority. In case you are not 100% satisfied with any of our products, you may return the product(s) at your own cost. We will give you a full refund* providing the goods are returned to us within 30 days after receiving
Please contact us immediately, within 48 hours receiving the order, at [email protected]. Please provide us with your order number and some photos of the damaged product/s.
If you have purchased our products from one of our authorized resellers, please contact that retailer for return or exchange information.
Please be reminded that we will not process returns if the 30-day period based on our Returns Policy has passed. Step 1: Before returning a product, kindly complete our Contact Form to get in touch with our Customer Service (If you return a product w
Please note that shipping costs for returned items are to be borne entirely by the customer and will not be refunded.
Please complete our Contact Form or email us at [email protected] within 48 hours of receiving the order so that we can take care of this for you. Please provide us with your order number along with a photo of the incorrect item/s you received.
We apologize, but currently, we do not offer exchanges due to changes that may affect your order’s pricing and total value. All sales are final.
Please contact us at [email protected] as soon as possible, with your order number, if you would like to cancel or modify your order. We usually process orders as soon as we receive them, but we’ll try our best to fulfill your request. You may cancel y
If you received a free gift with your order during a promotional offer and want to return your products, please return the free gift(s) as well. Otherwise, we will not be able to process your return.
If you want to return an item from a bundle or set, you need to return the entire bundle or set. We cannot process partial returns for bundled or set items.
If returning item(s) causes your order total to drop below the minimum for free shipping, the shipping charges will be deducted from your refund.